FAQ

How many people can I invite? Are parents included?​

• When you pick your party size (small, medium, or large), you can invite up to that many participants. We need an accurate headcount at least one week before your party because we utilize specialized staffing and need to ensure we have enough available coaches. Additional participants cannot be added within one week of your event.

• Please note there is a minimum of five participants. For example, if only four people show up, you are still charged for five people.

• Parents and chaperones are only included if they are also participating in the party. They are welcome to drop their children off for the duration of the party or come inside to socialize!

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What ages are appropriate for parties at your facility?

• For kids parties, we start at age 6, and it is typically recommended for all participants to be around the same age. Younger participants can join a party if they have a chaperone with them to help them

• For teen/adult parties, we welcome all ages!

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How should I prepare for my event?

• Every participant will need a waiver signed and it is easier to do that beforehand to make check-ins smoother the day of the event. Please send this link to your guest list ahead of time. For participants under age 18, parents/guardian will need to make a profile and then add their children.

• Participants should wear comfortable exercise clothing and clean shoes they can jump around in. They will only take their shoes off for designated portions.

• For aerial silks parties, participants will be barefoot at all times in the aerials room and should wear clothing that covers their armpits and knees. Jewelry, zippers, belt buckles, and anything else that can catch on the fabric are not allowed on the fabrics because they can snag and damage them. Please avoid long nails and excessive lotion/body oils.

• We recommend bringing your own water bottle. We have a water cooler available to refill your bottles.

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Can I decorate and serve food?

Absolutely! If you pick the party package, you will have access to a private party room. We have tables, benches, and chairs for you to use. You are welcome to bring in any decorations and food you would like to serve.

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What if I need to cancel or reschedule?

• Cancellations

  • We understand things happen! We offer a 48-hour grace period after you book your event. If you cancel within 24 hours of booking, your deposit will be refunded. If you cancel within 48 hours, your deposit will be returned as store credit only.

  • Cancellations must occur at least one week before your event to be eligible for refund or store credit. Events booked less than a week out forfeit the possibility of refunds or credits.

• Rescheduling

  • Events can be rescheduled one time and must be rescheduled at least a week in advance.​

  • Multiple or last-minute (less than one week) requests for rescheduling will forfeit their deposit and will need to pay a new one.